Agentkube uses subscription-based licensing to provide you with continuous access to our premium features. This document explains how your subscription license works and how to manage it.

Understanding Your Subscription

Your Agentkube subscription is managed through a license key that remains active as long as your subscription is current.

Each subscription license allows you to activate Agentkube on up to 2 devices simultaneously, perfect for your personal or team setup.

Subscription Management

Subscription Status

Your subscription remains active as long as your billing is current. A subscription will only expire if:

  • You cancel it and it reaches the end of the current billing cycle
  • A payment fails and cannot be processed after multiple retry attempts

When your subscription is active, your license key will automatically remain valid without any manual renewal needed.

Device Activation

Activation Limit

Each subscription license has an activation limit of 2 devices, allowing you to:

  • Run Agentkube on two different computers simultaneously
  • Share your license between a desktop and laptop

If you attempt to activate on a 3rd device, you’ll need to first deactivate one of your existing installations.

Activating Your License

To activate your subscription on a device:

  1. Open Agentkube and navigate to Settings > License
  2. Enter your license key in the provided field
  3. Click “Activate License”
  4. Upon successful activation, you’ll see a confirmation message

Managing Device Activations

To deactivate your license on a device:

  1. Send an email to support@agentkube.com
  2. Include your account email and the license key
  3. Specify which device you want to deactivate
  4. Our support team will process your request

Security Measures

If your license key is compromised:

  1. Email immediately to support@agentkube.com
  2. Our team will reset your license key and issue a new one

Resetting your license key will disconnect all instances of Agentkube associated with it. You’ll need to activate again using your new key.

Troubleshooting

If you’re experiencing issues with your license:

  • Verify your license key is entered correctly with no extra spaces
  • Check that your subscription payment method is up-to-date
  • Ensure you haven’t exceeded the 2-device activation limit
  • Confirm you have an internet connection for verification

FAQ

For any questions about your subscription, please contact our support team at support@agentkube.com.